I do read all mail, but like most people I get more than I can usually manage.
If you have a question about your setup -- how to start, what sort of structure you should have, exactly how I would organise your Magic: The Gathering card collection -- you're guaranteed to receive a response from me if you post a question on the forum or Discord. That way everyone else can learn.
Product or account support
The exception to this is email related to product or account support for a thing you purchased.
I respond to these as a priority: usually within 12 hours, and always within 24.
Social media
I migrated from Twitter to Mastodon. I'm enjoying it there, it's like the good old days.
You can find me at @johnnydecimal@hachyderm.io.